Online Payment – Privacy Policy

All information collected is only for the purpose of successfully registering the transaction and making sure that the receipt reaches to you. All private information entered here is securely saved and is never shared with anyone.

Online Payment – T & C

Please read these terms carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

These terms and conditions apply to all online payments made to Samadhan Associate Pvt. Ltd.(SAMADHAN).

All payments are subject to the following conditions:

  • Your payment will take a minimum of 2 working days to reach your account. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the Council.) If your payment is overdue and recovery action is about to be taken, you should contact the relevant department.
  • We can not accept liability for a payment not reaching the intended account due to a customer quoting an incorrect account number.
  • Neither can we accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons).

If the credit/debit card supplier declines payment, the Council is under no obligation to bring this fact to the customer’s attention. Customers should check with their bank/credit/debit card supplier that payment has been deducted from their account.

Online Payment – Refund & Cancellation policy

Given the nature of transactions, we cannot offer refunds on transactions. In case you feel that money has been erroneously deducted or debited twice from your account, please contact us a Samadhan Associate Pvt. Ltd.(SAMADHAN) with proof of all the contact details you used and if you inform us with 15 days of such transaction we shall refund the same in your account if it is made through erroneously.